Banks are losing trust due to cyber fraud


People were already troubled by cybercriminals vacating their bank accounts at the slightest mistake, but now people have started losing their trust in the banks due to the money being blown out of the account with the connivance of bank workers. Many incidents are making headlines in newspapers. Due to the connivance of bankers, all the confidential information of the account holder reaches the criminals, on the basis of which the cyber gang either gets the phone number linked to the account changed or gets ported and issued a new SIM. Because of this, the message sent by the bank for withdrawal of money from the account does not reach them. The account holder gets to know about the withdrawal when they update their passbook, but by then it is too late. Money was also withdrawn from the MP fund. Recently, the cashier of the bank in Muzaffarpur, in connivance with criminals, disappeared more than five crore rupees from the accounts of about 300 customers of Punjab National Bank (PNB). The police have arrested cashier Nitesh Kumar along with several others in this regard. A similar case came to the fore in Buxar district, where the manager of Gramin Bank, to fulfill the hobby of share trading, embezzled one crore rupees through fake checks from the accounts of about 200 people. The case of fraud came to light when the account holders reached the bank to withdraw money, where they were informed that there was no money in the account. An inquiry was conducted on the complaint of the customers and the manager of the bank, Ravi Shankar Kumar, was arrested and sent to jail. Earlier, Rs 89 lakh was withdrawn from the account of MP from Maharajganj, Bihar’s Maharajganj, Janardan Prasad Sigriwal’s MP fund account through clone check. The MP put the entire bank management in the dock in this matter. The original check was with the same officer who was empowered to issue the cheque. There was an account of MP Regional Development Fund in the main branch of Bank of Baroda located in Chapra. By cloning the check, money was transferred to the account of Sandeep Kothari, the account holder of Bank of Baroda in Ahmednagar district of Maharashtra. The matter reached the Speaker of the Lok Sabha and the Ministry of Home Affairs.

Later the bank deposited the withdrawn amount in his account. Another similar case came to light in Patna University branch of Indian Bank, where Rs 62.80 lakh was withdrawn from the account of Patna College through clone cheque. The principal of Patna College had also lodged an FIR against the branch manager of Indian Bank regarding this matter. Bank workers from here to Navrangpura branch of Gujarat are under suspicion. In another case, Preeti Singh, a lady bank officer of Manpur branch of State Bank of India in Gaya district, got herself and her six relatives transferred Rs.6 crore 96 lakh from the accounts of other customers. In this case, the Central Bureau of Investigation (CBI) has registered a case against seven people. How to withdraw money In a fraud carried out with the connivance of the cashier at the Punjab National Bank branch in Muzaffarpur, it was found that the bank’s cashier Nitesh earlier used to identify those accounts in which big money was deposited. He used to extract all the confidential information related to KYC in respect of such account holders from the login ID of the bank on the personal computer and forward the same to the gang member. Based on this, the gang used to prepare fake Aadhar cards. The photo on this was of a fake person and then with the help of this the mobile phone number linked to the account was ported to another company. Obviously, after the new SIM was removed, the account holder’s phone would get switched off and he considered it to be a network problem. Here, as soon as the ported number started working, online transactions were done by downloading the mobile app of the bank. Apart from cash, the police have seized 12 mobile phones, three laptops and 20 Aadhar cards from the possession of this gang. It has also been found in the investigation of the police that the bank employee Nitesh had given information about a minor glitch in the software of Punjab National Bank to the gang, taking advantage of which money was deducted from the accounts of many people.


This gang arrested a resident of Damuchak locality of Muzaffarpur city, Prof. One crore seven lakh rupees disappeared from the account of Meena Kumari’s Punjab National Bank’s Gobarsahi branch. Apart from this, an amount of more than 22 lakhs was illegally withdrawn from the account of a retired BSNL employee Ramdev Ram and more than 11 lakhs from the account of a retired forest department employee. This gang also siphoned off five lakh rupees from the account of Dr. Radharaman, a doctor posted in Patna Medical College Hospital. The caught cyber criminals have also accepted the crime committed in Chhapra, Darbhanga, Vaishali, Motihari and Sitamarhi. The police is telling Nitesh Kumar, the cashier of Punjab National Bank located at Science College campus, Gobarsahi, as the kingpin of this gang. Nitesh Kumar Singh with Mohd. Zafar Iqbal, Manjay Kumar Singh and Rajesh Kumar are on police remand. According to Muzaffarpur SSP Jayant Kant, “this is the first time in Bihar where SIM cards have been swapped online and fraudulent”. More than 40 ghost accounts have been opened. According to the police, those accounts are called ghost accounts, which are used to open a company’s name. According to SSP Jayant Kant, “the details of these accounts are there, but who is operating them, it is not known”. Huh. Illegal transactions money is deposited in these accounts. The amount is then sent to the gang member through hawala. In lieu of sending money by hawala traders, fifty percent of the amount is being charged as commission. Police claim that some hawala traders have been identified.

In the investigation so far, 22 such ghost accounts have been frozen. Officials of more than a dozen banks in Kolkata and Bangalore are also under investigation. With the help of phone numbers and Aadhaar numbers linked to these ghost accounts, the police is trying to reach their operators. On the other hand, according to Sanjay Sinha, head of Muzaffarpur Division of Punjab National Bank, “Police is being fully cooperated in the investigation. Internal investigation is going on from the level of the bank as well. On the basis of bank’s investigation and police report, departmental action against the guilty employee is being done.” Action will be taken” Challenge to protect customers from loss Banking regulator Reserve Bank’s directive says that if illegal withdrawal is made from your bank account, then the customer will not have to suffer any loss if it is reported to the bank within three days. . Provided that the third party fraud is not due to the default of the bank or the customer, but due to any lapse of the banking system. Along with this, the liability of the bank has been fixed in proportion to the time limit of the complaint. The Ministry of Home Affairs has also issued a centralized helpline number for redressal of complaints related to cyber fraud. It is operated by the police of the respective state. According to the government, through this helpline, the bank and the police will be connected with each other and help in real time action. Perhaps that’s why a retired regional manager of a private bank says, “Any such system will work when the fraud is detected within the stipulated time frame. Here it is known only when the time passes. In this situation What will be the fate of complaints” Obviously, the banking system needs to be changed to prevent such incidents and to protect the customers from the loss caused by criminals..


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